FUKEY, L. N. Qualitative Information Analysis on Managing Quality Service: Issues and Challenges. Asian Journal of Social Sciences and Management Studies, [S. l.], v. 3, n. 3, p. 163–172, 2016. DOI: 10.20448/journal.500/2016.3.3/500.3.163.172. Disponível em: http://asianonlinejournals.com/index.php/AJSSMS/article/view/484. Acesso em: 22 dec. 2024.