Driving Sustainable Aviation Performance through Digital Readiness and Environmental Stewardship: Does Work Experience Matter?

Abstract

Sustainable aviation performance examines digital readiness, environmental stewardship, knowledge sharing, and technology usage behavior separately; therefore, their integrative influence and work experience as a boundary condition remain unclear. This study developed and tested models using work experience as a boundary condition. Data from 228 employees in the Indonesian aviation sector were analyzed using PLS-SEM, MICOM, and Multi-Group Analysis. Digital readiness (DR) positively influenced sustainable aviation performance (SAMP) (β = 0.241; p < 0.001) and technology usage behaviour (β = 0.268; p < 0.001). Environmental stewardship (ES) positively influenced both outcomes (β = 0.208; p = 0.024 and β = 0.333; p < 0.001) and knowledge sharing (KS) (β = 0.318; p < 0.001 and β = 0.242; p = 0.002). Technology usage behaviour (TUB) positively affected SAMP (β = 0.314; p < 0.001) and partially mediated the influence of DR, ES, and KS. The model explained 48.6% of the variance in sustainable aviation performance and 52.8% of the variance in TUB, whereas work experience showed no significant differences between ≤5 years (WEA) and >5 years (WEB). This research contributes to the capability–enactment–performance mechanism, in which organizational systems and technology applications outweigh employee seniority.