Influence of Occupational Stress (Occupational Role Stress) on Organizational Commitment: Evidence from the Banking Sector of Karachi
PhD Scholar Department of Public Administration University of Karachi, Pakistan.
Shameel Ahmed Zubairi
Assistant Professor at Karachi Business School (KUBS) University of Karachi, Pakistan.
Assistant Professor at Department of Psychology Bahria University, Pakistan.
Keywords: Occupational stress, Occupational role stress, Organizational commitment, CFA, EFA, SEM.
It is frequently observed that stress has appeared to be one of those influential factors that have critical impacts on human life; especially, the performance of a person, which is the key aspect of human life, is impacted by stress. The purpose of this research was to extend the existing body of knowledge on the relationship between occupational stress and employees’ organizational commitment into the context of banking sector of Pakistan. This qualitative study is comprise of 303 respondents The statistical techniques that were used were Exploratory factor analysis (EFA), Confirmatory factor analysis (CFA) and Structural equation modeling (SEM). Employees were analyzed for their affective commitment, continuance commitment and normative commitments. Results shows that there is a positive or significant relationship between occupational role stress and affective commitments of employees, which implied that higher score on occupational role stress prompted lower score on affective occupational commitment of the Bank representatives. It was likewise discovered that the way of association additionally influenced the relationship between occupational role stress and other two types of organizational commitments i.e. continuance and normative commitments of employees. The level of significance for employees working in banking sectors of Pakistan was found to be insignificant for continuance and for normative commitment. These results approved that there is an opposite relationship between occupational role stress and normative and continuance commitment as compared to affective job responsibility of employees.